SEGA TOURS & CRUISES LTD.
It has been 7 years that we are into this market and we can proudly say that we are a leader in our field. We are considered as the best by our clients and trade partners across the world, and it would be an honour to provide our services to you in Mauritius or in other Indian Ocean islands such as in Reunion, Seychelles, Mayotte, Madagascar and Rodrigues. We specialise in FIT’s, groups and MICE (meetings, incentives, conferences and events).
We are also a reputable destination management company who support its international partners with best quality in service and customised packages. Our partners have been enjoying our efficiency and effectiveness in serving our clients and instant responses in critical situation.
How are we different?
- We are a team of dynamic people who are passionate about our jobs, many of us members have been in the trade for over a decade, with its key management boasting of an average of a quarter century of experience in tourism.
- We are not just transport providers but holiday organisers. We create and offer experiences around each and every product that we sell. Our aim s is to always go the extra mile to give the best services to our partners and mutual clients.
- We pride ourselves as being able to weave in more individuality and flexibility in the itineraries, as well as maintain variety in the type of experiences offered for more well-travelled customers.
- We heavily promote cultural visits, local events and unique experiences (e.g. culinary tours, world heritage tours, local shows outside hotels, dinners outside hotels, etc.) and have a nice selection of private visits.
- Our vehicles are not older than 4 years and are all equipped with a USB Car Charger for iPad; iPhone; iPod and smartphones.
- All our services are private. Our transfers are direct, from point to point and pick-up times are adjustable. Our excursions do not have fixed operation days, hours and itineraries. They are all adaptable to suit our clients’ needs and requirements.
- We provide very personalised services upon arrival at the airport, during the stay and upon departure at the airport. Our destination experts adapt themselves to our clients’ availability and do not impose their visiting times.
- We are creative, proactive, dynamic and innovative (some examples are: an up-to-date and dynamic user-friendly website; our professional corner on our website; the QR code printed on welcome letters so that clients can download our e-brochure during their stay.
- We use electronic led welcome boards with personalised welcome message for each client with the T.O’s logo all in high-resolution, etc.) at our desk at the airport.
- The whole team can be reached at any time up to 6 p.m. GMT, so any last-minute booking can be handled without any stress. We have a team on call round the clock that takes care of any emergency.
In a nutshell, we do all that big DMC’s do not want or do not have time to do – caring for each single booking and client that comes to us.
Our aim is not to have just happy clients – we want them to be overwhelmed and impressed. The WOW factor is of utmost importance for us.
Office 20, Centre Commercial Les Allées d’Helvetia , 81405 St Pierre, Moka, Mauritius