Africa Tour Operators

  1. Insight Safari Holidays

Insight Safari Holidays is an award-winning safari tour operator based in Kampala, Uganda that provides unforgettable wildlife experiences across East Africa. Founded in 2004 by native Ugandan guides, Insight Safari Holidays creates customized safari itineraries and trekking adventures tailored to travelers’ interests and budgets.

Address: Plot 36, Bukoto-Kisasi Road, Kampala, Uganda
Phone: +256 772 748397
Email: [email protected]

2. Wild Whispers Africa

Led by experienced guides with extensive knowledge of the region’s animals and ecosystems, Wild Whispers leads small groups on adventures like chimpanzee and gorilla tracking through Bwindi Impenetrable Forest, game drives to see the Big 5 in Queen Elizabeth and Murchison Falls National Parks, and birding excursions across wetlands and forests.

Wild Whispers Africa is dedicated to sustainable travel, funding conservation efforts, and empowering local communities. Guests stay at eco-friendly lodges and campsites while on safari. The company trains and employs local guides and porters at fair wages.

Address: Plot 4A, Portal Avenue, Kampala, Uganda
Phone: +256 782010737
Email: [email protected]

1. How do I choose a reputable gorilla trekking company?

Look for companies with excellent reviews online and in travel forums. Seek recommendations from friends or your travel agent who have experience with specific companies. Choose an operator that has been conducting gorilla treks for several years without major safety incidents. They should employ expert guides with in-depth knowledge of the parks and gorilla families. Double check they are licensed by wildlife authorities to escort treks. Go with an established company focused on sustainable eco-tourism practices.

2. What questions should I ask when comparing companies?

Ask about guide qualifications, maximum group size, years in business, languages spoken, number of permits obtained annually, safety procedures, quality of gear provided, amenities included, cancellation/refund policies, lodging options, and community initiatives supported. Their responses will reveal which company best fits your needs and expectations. Take notes as you speak to each operator.

3. What should I look for in a gorilla trekking guide?

The best guides have extensive local knowledge from living near the national parks, formal training from a guide school, certification in first aid/CPR, and fluency in English. They should know the parks intimately and have relationships with trackers who can pinpoint gorilla locations. Excellent communication skills and infectious passion for conservation makes them stand out. They should put your safety first while providing an educational, fulfilling trek.

4. How strenuous are the treks and how fit must I be?

Gorilla treks take place at high altitudes and often require hiking long distances over rough terrain. Expect to climb over fallen trees, balance on logs, navigate muddy trails, and push through dense brush for up to 8 hours in hot, humid conditions. Above average fitness and some hiking experience is recommended. If you have heart/lung issues, check with your doctor. Operators enforce reasonable fitness requirements to protect both you and the gorillas.

5. What is the ideal group size for a gorilla trek?

Smaller is better. Groups are limited to 8 people per trekking permit. Less than that allows you to get closer views of the gorillas. Individuals can rotate to the front of the group when photographic opportunities arise. With fewer people, there is less noise and scents that could disturb the gorillas. Ask operators if they limit groups to 6 rather than 8 to maximize the intimate experience.

6. What types of trekking packages are offered?

Most companies offer 1-day gorilla treks, which can feel quite rushed. For a fuller experience, look for longer 2-3 day packages that include multiple treks to different gorilla families, village tours to meet locals, golden monkey tracking, hike options, and high-end lodges just steps from park gates. This allows you to immerse yourself in the full African adventure rather than just a brief glimpse of gorillas.

7. What gear and supplies does the tour operator provide?

Reputable companies supply sturdy hiking boots, poles, backpacks, rain ponchos, bug spray, snacks/water, and packed lunches to keep you fueled and comfortable in the elements. Photographers appreciate tripods and lens attachments too. Quality gear makes challenging treks safer and more enjoyable. They outfit you properly so you just show up ready for adventure.

8. How qualified are the porters who assist on treks?

Porters undergo training on how to carry gear responsibly and assist tourists graciously on treks. They take the heavy loads off your back. The best companies hire strong local men and provide fair wages, uniforms, medical care, and food. Kind porters enhance your trek rather than just doing the bare minimum. Ask about porter treatment when selecting a company so you don’t support exploitation.

9. What types of gorillas can be visited?

Depending on the park, you may be able to visit mountain gorillas or the less common Grauer’s gorillas. Mountain gorillas are most endangered with about 1,000 remaining so demand is highest. Grauer’s number under 4,000 so less permits exist but a chance for rarer interaction. Know which sub-species you most wish to encounter when choosing a tour operator and destination.

10. How do I choose the best accommodation?

Look for lodges located close to park headquarters to avoid an exhausting pre-trek drive. Luxury options exist with hot showers, private decks, views of the misty mountains, and delicious cuisine. Avoid bare bones motels far from the parks. You want to rejuvenate after a challenging, early morning hike, not stay somewhere that adds more fatigue. Ask operators about lodge options that align with your budget and needs.

11. What paperwork or visas are required?

Make sure your passport is valid for 6+ months. Americans must purchase an eVisa beforehand, while some nationalities get visas on arrival. Tour operators usually assist with visa logistics but double check your citizenship’s requirements. Carry your yellow fever vaccination certificate. Having extra passport photos handy is wise too for permits. Confirm all required documentation to avoid immigration hassles ruining your once in a lifetime trek.

12. What meals and refreshments do tour companies provide?

Reputable operators provide nourishing meals starting on the evening before your early morning trek when you arrive onsite. Packed breakfasts and trail lunches with sandwiches, fruit, juice, and plenty of water keep you fueled on the hike. Enjoy hot dinners back at the lodge afterwards. Special dietary needs can usually be accommodated if informed ahead. Avoid companies that skimp on food after an exhausting day.

13. Do tour companies support conservation efforts?

The best companies directly support organizations protecting gorillas through donations of money, supplies, and spreading awareness. They operate sustainably, follow park rules closely, promote anti-poaching patrols, and educate visitors on how to minimize impacts. Avoid operators that seem to just want to sell permits for a profit without a vested interest in gorilla survival. Ethical companies understand tourism’s role in funding conservation.

14. What safety precautions does the tour company take?

Ask about emergency protocols, guide training, insurance policies, and availability of medical facilities. Do they exceed minimum requirements? Are vehicles and gear properly maintained? Do they have safety briefings before treks? The remoteness means you must take safety seriously. Issues arise miles from hospitals. Choose an operator who instills confidence that all is done to prevent and respond properly to any crisis.

15. Are discounts available for children?

Most companies charge full rates for adults and teens but offer discounts for younger children, usually starting around age 10 and under. Know the specific age rules. Consider if your kids will actually appreciate the long, strenuous trek before booking their permits. Well-behaved older kids able to be quiet can fully participate. Rambunctious young ones may get little from the costly experience. Match expectations realistically with discounts.

16. What responsible tourism practices should tour operators follow?

Seeking operators using local guides and porters stimulates communities economically. Camping on treks rather than luxury lodging also leaves more money in the area. Responsible operators follow strict park rules, pack out trash, limit group sizes, and donate to conservation. Guest education on minimizing footprints is key too. Choose an operator advancing sustainable, non-disruptive tourism rather than exploiting the fragile ecosystem.

17. Should tour companies offer carbon offset programs?

Look for operators offering carbon offset add-ons when you book to support reforestation and renewable energy. With international flights and ground transport emitting greenhouse gases to enable trekking, offsetting your share mitigates environmental impacts. Offsets required by law show a company is progressing beyond minimum standards. Though extra costs apply, caring travelers offset for maximum sustainability.

18. Does the tour operator provide rain ponchos and waterproof bags?

Unpredictable weather occurs on treks so quality operators equip clients with sturdy rain ponchos, packs, and waterproof coverings to keep valuables dry. Dressing in breathable layers and waterproof hiking boots also helps weather-proof you. Avoid flimsy ponchos that will quickly soak through and tear. Proper rain preparation prevents a downpour from ruining the incredible experience.

19. What training do porters receive?

Beyond carry weights and guest service basics, porters should have instruction on safely transporting bags over slippery trails and assisting during emergencies. Language training empowers direct guest communication too. Ask operators about required gear like gloves, boots, medical checks, and insurance to protect porter welfare. Kind porters who enjoy their work enhance everyone’s experience. Support companies providing fair wages and job security as well.

20. How many days should I book for a gorilla trek?

Most treks are done in 1 day but 2-3 days allows a less rushed, immersive experience. You can acclimate better, attend multiple treks to different gorilla families, take cultural village tours, and savor your lodge. Don’t squeeze an epic trip into a single hectically-paced day. The extra lodging and permit costs pay off through richer memories. Plan enough days to absorb each magical moment not just check the box seeing gorillas once.

21. Does the tour operator provide walking sticks?

Walking sticks help stabilize your hike, especially downhill sections. Quality operators supply sturdy wooden staffs measured to your height. Using staffs prevents falls, eases knee pain, and even protects against animal charges. Trekkers learn proper techniques from guides for navigating obstacles. Having your hands free to steady cameras and binoculars also keeps photography opportunities open. If companies skimp on supplying sticks, reconsider going elsewhere.

22. What qualifications should trackers have?

Trackers have intimate knowledge of the parks and gorillas gained from years of living alongside them. They have an instinct for finding gorilla troops who constantly roam. The best trackers likely come from generations of honing this skill. They read subtle signs in the vegetation. Strong relationships help them gain tips from other trackers. Experienced guides defer to and learn from their mastery. Relying on sage local trackers makes finding the gorillas faster.

23. What vaccines and medications are recommended for gorilla trekking?

Operators advise getting rabies, polio, typhoid, tetanus, and Hepatitis A vaccinations. Taking malaria medication is also wise as mosquitos are common. Bring any prescription meds plus basic ointments, anti-diarrheal tablets, dehydration powders, and pain/fever reducers like ibuprofen. Asthma inhalers are critical for those prone to breathing issues at high altitude. Having proper inoculations and medications greatly reduces health risks in remote areas.

24. What are lock restrictions at the parks?

Luggage locks brought by visitors are strictly forbidden in park areas for safety of visitors, staff and gorillas. Companies provide specialized lockers secured by their own master locks. Visitors access lockers under supervision when needed by requesting staff to open them. This policy minimizes any chance of poachers utilizing visitor locks and bags. While inconvenient, this rule protects the prized endangered gorillas so accept it to gain park entry.

25. How close can I get to gorillas?

When habituated gorillas are calm, trackers guide visitors to slowly approach in single file as close as 7 meters, though suddenly charging silverbacks may require hastily retreating. Don’t expect prolonged cuddling interactions. Photographers are sometimes allowed closer for non-flash still shots under guide discretion. But prolonged proximity risks their health. Be satisfied observing their natural behaviors from respectful 7 meter distances without unsafe encroachment.

26. Will other trekkers distract from my experience?

Unfortunately you can’t reserve exclusive dates but reputable companies trek in small groups for minimal disruption. Guides enforce rules like keeping voices low, staying in single file, and following instructions to prevent issues with strangers. Focus on the unbelievable privilege of being meters from gorillas rather than minor annoyances of sharing the moment with a few others. Once immersed in their presence, you’ll forget about other humans.

27. What type of trackers are employed to find gorillas?

The best trackers come from ancestral lineages inhabiting the national park regions. Their fathers and grandfathers possessed mastery at deciphering faint gorilla signs in dense vegetation. They walk ahead scanning for broken stems, knuckle prints in mud, nesting sites, and other clues. Keeping concentrated, they’ll discover dung or hear distant chest-beating. Years of intuition inherited through bloodlines produces results strangers can’t easily equal.

28. Will I have comfortable bathroom access during the trek?

Understand that restroom facilities during lengthy, remote treks are quite rudimentary. For privacy, guides direct visitors to secluded forest areas away from water sources. Equipment like portable camping toilets is rare. Pack toilet paper and disposable sanitizing wipes. Gender-specific trips accommodate women. Expect to primarily utilize Mother Nature rather than proper lavatories while immersed in the untamed environment. If that may prove uncomfortable for you, reconsider booking.

29. Does the tour operator book lodging outside the parks also?

Many operators facilitate hotel bookings around your trek timeline in gateway cities like Kampala or Kigali for arrival and departure days. These transitional nights simplify logistics after long flights. Review hotels’ distance from airports, cleanliness, bedding quality, WiFi connectivity, safety, and food options before choosing. Having a relaxing city hotel before/after a rigorous gorilla trek helps immensely. Let them handle lodging details so you just show up.

30. What authority regulates responsible gorilla tourism?

The International Gorilla Conservation Programme oversees sustainable tourism management across African nations hosting gorillas. Tour operators authorized by this body to escort permitted treks adhere to strict health, safety, and environmental policies to protect these endangered primates and their fragile habitats. IGCP limits human interactions and enforces protocols guided by research, data, and science. When selecting a tour operator, only consider those sanctioned by and abiding under IGCP guidance.

A complete guide to all the destinations and attractions in Africa, featuring the tour operators or safari companies to take you there. All special interest activities you can ever think of, wildlife safaris, gorilla trekking, chimpanzee, water rafting, scuba diving, balloon safaris, island beach holidays, canoeing, cruises, fishing , mountain climbing, wildebeest migration, canopy tours, African safaris for the disabled, safaris for single travelers, African photo safari, horse riding tours, camping safaris, golf tours, bungee jumping, walking safaris and african family safaris.